Support — Zen Timer

Zen Timer is a small project maintained on personal time. That said, issues are taken seriously and suggestions are read.

Reporting a problem

If you run into a bug or unexpected behavior:

• Email privacy@enredando.me with the subject "[Zen Timer] Bug:" followed by a short description.
• Mention which browser and operating system you use (Chrome 130 / macOS 14, Firefox 124 / Linux, etc.).
• Describe the steps to reproduce it and what you expected to happen.

Suggestions

Feature requests go to the same address with the subject "[Zen Timer] Suggestion:". Not all of them get implemented — Zen Timer aims to stay deliberately simple — but all of them are read.

Hearing safety

Any concern related to a possible adverse effect (pain, dizziness, increased tinnitus, etc.) is handled as a priority. Write immediately to privacy@enredando.me with the subject "[Zen Timer] Safety:".

Reminder: if you experience symptoms, stop using the application immediately and consult a healthcare professional. The terms of use cover the scope of the service in more detail.

Response times

There is no formal SLA. As a reference, you can usually expect a reply within 5 business days. Safety issues are prioritized.